Legal

Privacy Policy

What data we collect, why, and the choices you have.

Last updated: June 19, 2026

This Privacy Policy explains how Francora ("we", "us") collects, uses, and protects your personal information when you use frenchwithguri.ca. We aim to collect only what we need to run the Service and to give you control over your data.

1. Information we collect

We collect:

Account information — your name and email address when you sign up.
Learning data — your level-check results, quiz scores, progress, and study activity, so we can personalize your experience and track your streak.
Billing information — your subscription plan and status. Card details are entered directly with our payment processor, Stripe; we never see or store your full card number.
Technical data — basic logs such as IP address and device/browser type, used for security and to keep the Service running.

2. How we use your information

To provide the Service: create your account, save progress, and unlock the features your plan includes.
To personalize learning: recommend a study program based on your level-check results.
To process payments and manage subscriptions through Stripe.
To communicate with you about your account, security, and important service updates.
To protect the Service against fraud and abuse.

3. Service providers

We share data only with the providers we need to operate the Service:

Supabase — secure database and authentication that stores your account and learning data.
Stripe — payment processing and subscription billing.

4. What we do not do

We do not sell your personal information. We do not share it with advertisers. We do not use your learning data for any purpose other than providing and improving the Service.

5. Data retention

We keep your account and learning data for as long as your account is active. If you delete your account, we delete or anonymize your personal data within a reasonable period, except where we must keep certain records (for example, billing records) to meet legal obligations.

6. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing.

To exercise any of these rights, email us at hello@frenchwithguri.ca and we will respond within a reasonable time.

7. Security

We use industry-standard measures to protect your data, including encrypted connections and access controls. No system is perfectly secure, but we work to keep your information safe and to notify you if a breach affects you.

8. Children

The Service is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will remove it.

9. Changes and contact

We may update this Policy from time to time; the date at the top reflects the latest version.

For any privacy question or request, email hello@frenchwithguri.ca.

This page is a plain-language summary of our policies and is not legal advice. If anything is unclear, email us and we'll be glad to explain.

1. Information we collect

We collect:

Account information — your name and email address when you sign up.

Learning data — your level-check results, quiz scores, progress, and study activity, so we can personalize your experience and track your streak.

Billing information — your subscription plan and status. Card details are entered directly with our payment processor, Stripe; we never see or store your full card number.

Technical data — basic logs such as IP address and device/browser type, used for security and to keep the Service running.

2. How we use your information

To provide the Service: create your account, save progress, and unlock the features your plan includes.

To personalize learning: recommend a study program based on your level-check results.

To process payments and manage subscriptions through Stripe.

To communicate with you about your account, security, and important service updates.

To protect the Service against fraud and abuse.